Returns & Exchanges

At Be in a Tree, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all eligible items. Simply ensure your products are in their original condition and packaging to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original boxes and include all tags, manuals, and promotional materials that came with the order.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.